Virus from hotmail account

If you recover your account and find it changed to a foreign language you can reset it from the settings menu. All language listings will display in their native alphabets. Method 4. If you think some of your mail has been deleted when your account was compromised, it may be recoverable. Scroll down to the bottom of the page and click "Recover Deleted Messages. There is not a specified time range in which deleted emails can be recovered.

Any emails that could not be recovered are lost forever. Messages that remain in the Deleted folder will get deleted and removed periodically. Moving the messages you want saved out of the Deleted folder will make sure that the emails are not lost again. Did you know you can get expert answers for this article? Unlock expert answers by supporting wikiHow. Luigi Oppido. Support wikiHow by unlocking this expert answer.

Yes No. Not Helpful 0 Helpful 0. After I have been hacked, how can I stop the hacker from sending email to my contacts demanding money? Notify those in your contacts list that your account has been compromised. You cannot stop the emails from being sent, but you can make sure others know to ignore the emails send from your account while you do not have control of it. Not Helpful 4 Helpful Every day I get a message my account has been blocked.

I reset my password and when I use the new password I get the same message. I then have to get a code to get into my account. How do I keep my account unblocked? Account blocking is an automated process by Microsoft when it detects suspicious activity on an account. Contact Microsoft support if you are having continuous issues with the account blockage. Not Helpful 8 Helpful 3.

Get in contact with Microsoft Support, or change your password and boot that person if you can. Not Helpful 1 Helpful 3. My Hotmail account was hacked, I recovered it once but it is hacked yet again. How do I go about this problem? Change your password to something very hard to guess. Also turn on 2 step verification to make your account hard to hack.

Not Helpful 3 Helpful 2. Is changing my password enough if my email account was hacked and spam was sent to many accounts? In addition to changing your password, you should consider notifying your contacts that your account was compromised. You should also use great caution in the future of downloading unfamiliar files or responding to emails requesting personal information. The emails from a safe sender contact family member constantly appear in my "deleted" file.

There are many things I want to keep private from him. Is he hacking into my account? He isn't blocked. Someone could be hacking your account, you should immediately change your password , and then, to be absolutely sure that nobody but you can access you account, you should turn on 2 step verification.

Remember to keep your password secure and never share it with anyone. Not Helpful 0 Helpful 1. It is possible that your address was removed from mailing lists when it was compromised, but the core functionality of your email account should remain intact. Not Helpful 4 Helpful 0. If your email account was used to spam other emails it is possible that your address was blocked or filtered by email service providers.

Not Helpful 8 Helpful 2. The thing to do is to immediately change your password and then also change all of the other information in your account that could be used for a password recovery. While the hacker has access to your account, they can look at many of the settings that might be used to do a password recovery. What you need to do is regain access to your account or have access to your account and change your password.

Change all of the information that could be used for a password recovery to further secure your account. Subscribe to Confident Computing! Less frustration and more confidence, solutions, answers, and tips in your inbox every week. Thank you, Leo, for suggesting that if this happens, the account owner needs to change the password recovery information as well as the password. I believe this advice applies to any web-based email account, such as Gmail and Yahoo.

In fact, it could also apply to an ISP-provided email account if it has a web interface. You have to actually click into the recovery information section of your email page, and look to see if it has been changed. Otherwise the hacker will be very happy when they find that they can go ahead and get in by answering the secret questions.

So basically, changing your password is not enough. Thanks Leo and Connie, so, if I remove password recovery and change current log in password…then I can somewhat stop the hacker?

I think this kind of hacking can be tested by anyone. Adding a sender to your blocked senders list sends messages from that address to your Junk email folder. See Learn about junk email and phishing and Mark email as junk or block senders in Outlook. If the URL that appears in the address bar when you sign in doesn't include login.

Don't enter your password. Try to restart your browser and navigating to Outlook. If the problem continues, check your computer for viruses. A strong password contains letters, numbers, punctuation, symbols, and numbers. Create a unique strong password for Outlook. We don't recommend using the same password for other services.

Don't use easy-to-remember personal information like your name, names of family members, your address, or phone number. Do use an easy-to-remember sentence or phrase converted into a string of initials, numbers, or symbols. Do make your password hard to guess even if someone knows a lot about you avoid names and birthdays of your family, or your favorite band.

If you need to change your password, see Change your password in Outlook. Microsoft will never ask for your password in email, so never reply to any email asking for any personal information, even if it claims to be from Outlook.

Two-step verification helps protect your account by making it more difficult for a hacker to sign in, even if they have your password. Any time you sign in from a device that isn't trusted, you'll be prompted to enter a security code.

For more information, see Use two-step verification with Outlook. If you're not sure the email is from Microsoft, see How to recognize phishing email messages, links, or phone calls. It has tips to help you determine if an email is from a legitimate source. Add security info to your account to make it easier to recover your account if it's hacked. Because this information can help keep your account safe, it's a good idea to add as much as possible.

If you ever lose access to your account, having a secondary email address and mobile phone number can help us restore your access quickly. Get more information about why it's a good idea to add security information. Most operating systems have free software updates to enhance security and performance.